Every day, well-maintained vehicles sit in your service bay while their owners wait inside — unaware of what they're worth. FirmOffer turns that window into your most lucrative, lowest-risk source of inventory and sales leads.
From the moment a repair order opens to the moment your appraiser sends an offer — your staff does not need to lift a finger.
A repair order opens
FirmOffer automatically sends a personalized SMS to the service customer while their vehicle is on your lot. No manual input required from your team.
The customer replies YES
They respond to two brief condition questions. Your appraiser receives an instant alert with everything needed to price the vehicle accurately.
Inventory lead Sales leadYour appraiser sends the offer
A real cash or trade-in offer is delivered via text. Nothing is auto-priced. Your appraiser reviews and approves every number before it reaches the customer.
The customer replies SELL or TRADE. You acquire a known, well-maintained vehicle at zero auction cost and zero acquisition risk.
Every YES is a qualified hand-raiser. Even without a trade, your sales team now has a warm, engaged lead to follow up with.
Auction inventory carries cost and risk. Your service lane carries neither. Known vehicles, motivated owners, zero acquisition fee — that is what makes this channel genuinely lucrative.
Your appraiser controls every offer
FirmOffer does not auto-price vehicles or send customer messages without appraiser approval. Every number is reviewed and sent by your team.
Minimal learning curve
Review the lead, assess condition, enter your offer, send. A clean dashboard with no unnecessary complexity.
Inventory and sales in one motion
Each interaction surfaces both an acquisition opportunity and a potential buyer. Leads your sales floor would have never seen otherwise.
Request a demo or reach out directly. Diego will walk you through exactly how FirmOffer works for your store — no sales team, no runaround.
Diego will be in touch within one business day.
Prefer to reach out directly?